Credentials

U.S. Coast Guard Master Mariner
Issue #6 / Serial #1623787 /100 Tons / Motor and Sail Endorsements / MMDS - U.S. Merchant Mariner

Diploma - Marine Surveyor
In 2010 Hein graduated with top honors from Lloyd's Maritime Academy (Lloyd's of London, UK) earning a Diploma as a licensed marine surveyor:
• Lloyd's Registrar: LW106510-003
• Class: Distinction
• Accreditation: Power Leisure and Sail Leisure Vessels

Skills:
• Contracts administrator.
• ORS 777 General Port knowledge.
• State grant writing with $1.6 million award management and Federal proposal award.
• ISO 9002 quality and procedure manual writer.
• Financial responsibility and signature authority for $1.3 million annual department budget.
• Organize and motivate staff in reference to project schedules, budget, quality control, general office and field responsibilities.
• Develop and implement long range program plans.
• Computer literate.

2011 — Current: Established Marina Blue Company, a marine survey company. www.marina-blue.com.

2009-10 — Project: Lloyd's Maritime Academy ~ 
Diploma Marine Surveyor with Distinction
Graduation from Lloyd's Maritime Academy (Lloyd's of London, UK) with top honors.

2008-09 — Project: A Yacht Industry Investigation and Report submitted to FBI.
A report was submitted to the FBI uncovering a scam operation in the Thailand marine industry where a company would flood another with 34,000+ emails by hijacking the company's name with dubious scam messages in order to shut down their business.

2008-09 — Project: Inaugural Sail Thailand Rally
On 9 January 09, Bianca Hein and the Tourism Authority of Thailand organized a Rally for 45 Sailors on 23 yachts who came from Darwin, Australia with the Sail Indonesia and Sail Malaysia Rallies. An all island tour to Phuket's four marinas and business networking dinner was staged for the Sail Thailand Rally. The Meet and Greet the Fleet Day provided an opportunity for local marine contractors to have buyers brought to their doorstep in want of refit, repairs and supplies. Business was brisk. The one day event generated $110,000 in marine sales inquiries. The Pensea Mariner's Certificate given with the Friendship Award a scholarship for a new sailor.

2006 — Project: Piracy In modern Southeast Asia, setting the record straight is a tourism and yacht industry report published by Foreign Correspondents Club of Thailand magazine and International Crime Commission (ICC) on piracy. This ambitious report covers all aspects of piracy as it relates to yachts. It is deemed the definitive word on the subject.

2004 — Project: Launch of Southeast Asia Yachting Magazine. As managing editor, I was able to double the readership and advertising revenue every issue since its launch.

1981-88 — Other types of motor, sail and launch vessels I have operated include:
• 36' ~ 15 ton commercial swordfishing vessel. Position: 1st Mate / Navigator.
• 53' ~ 34 ton Hatteras motor yacht. Private yacht cruising San Diego Harbor. Position: Captain.
• 56' ~ 28 ton sailing ketch. Sailed north from Sydney Australia via the Great Barrier Reef across the Coral Sea to Papua New Guinea. Position: 2nd Mate.
• 110' ~ 310 ton ocean-going salvage tug. This salvage tug towed a freighter from Rabaul, New Britain to Singapore. Position: Ordinary seaman / bridge watch.
• 34' ~ 15 ton engineless, ketch-rigged sailing catamaran. Day sails and overnight charters in Thailand. Position: Captain.
• 41' ~ 24 ton ketch. A yacht delivery from US Virgin Islands via the Panama Canal to Dana Point, California. Position: 1st Mate / Navigator.
• 65' ~ 51 ton commercial sportfishing vessel. Two sisterships working in San Pedro, California. Position: Captain.
• 65' ~ 44 ton sportfishing vessel. This 40-passenger and 5 crew motor vessel took weekend fishing charters from San Pedro, California to the Channel Islands. Position: Captain.
• 20' ~ Boston Whaler. This dive charter boat took snorkelers and SCUBA divers to Molokini Island. Position: Captain.
• 44' ~ sailing catamaran ~ twin 50hp outboard propulsion. This 26-passenger catamaran took novice snorkelers to Molokini Island, Hawaii. Position: Captain.
• Navigation Editor and Monthly Columnist: Hawaii Boating and Ocean Sports. Wrote Navigator's Notebook, a 13-month coastal navigation "how-to" series in short, locally focused situations. Also had marine articles published in Sailing, Yachting, Cruising World and Cruising Helmsman.

1978-80 — Deckhand on various motor and sail vessels. Graduated from Harbor Occupational Center, a 5-month, full-time preparation course organized and accredited by the Los Angeles Unified School District for a Merchant Mariners License issued by the U.S. Coast Guard of power and sail vessels for commercial and/or passenger carrying use up to 100 tons.

1977 — Graduation from both Dana Hills High School and Irvine College of Business in California.

21 January 1959 — Born in the Pacific Northwest followed by a short pause for growing up.

[References upon request]

Qualifications

Citizen Journalism
CEO - ExtraPR.com - Created, coded, designed and developed an independent wire service for sourced, citizen journalism. ExtraPR averages an 80% placement in Google News. Industry influencers furnish their own unique media lists. Extra! Extra! Read All About It! is the federally registered trademark.

Television and Radio Production
Created, produced and hosted Dream Builders, a business television show which aired on FOX - in the Pacific Northwest.

Created, produced and hosted Bizline, a radio show which aired in the state of Washington and Idaho.

Promotions
Promotions and Publishing Manager - Thai Sky Television - Established an in-house Publishing and Promotions Dept. for a television station to be all Thai staffed in 18 months. Supported the marketing department and reduced costs by 11%. As an executive board member for the Miss Universe Pageant, I managed requests by 200 foreign and local journalists.

Travel Magazines
Managing Editor - Southeast Asia Yachting. The creation of SEA Yachting was based on a solid foundation of growth initiatives for the marine and leisure yacht industry. These four initiatives appeared as regular magazine articles by their respective authors:
• IMO series (safety series based on self regulation)
• Local Knowledge (satellite imagery and underwater data on what lies beneath)
• Business-2-Business (business matchmaking opportunities where all profiles were successfully matched)
• Dream Builders (project management and marketing support to land-based industries, presentation made to an inward investors mission from Germany)

Executive Editor - Shilpa Publishing Company - Wrote, edited and updated a bimonthly 112-page Guide To South Thailand. Created, wrote, planned layout and hired translators for an annual 214-page color guide book on the entire kingdom. Destination Thailand was translated from English into German, French, Italian and Japanese.

Managing Editor - Royal Nepal Airlines - Wrote and edited stories for Yeti Flight Tales, an in-flight travel magazine.

Online B2B
Online Content Editor - Portland General Electric - Wrote all editorial content for an e-commerce site. Built relations with 34 business associations and trade industry leaders for co-branding of website. 30 partnerships and alliances were initiated. 14 major newswire syndicates sourced content for business news using ExtraPR.com created by Bianca Hein.

Case Management
American Embassy - Case Worker - Reviewed special immigration cases of Vietnamese refugees who were previous U.S. Government employees, or persons with long-term imprisonment (10+ years) because of their involvement with U.S. forces, such as the Phoenix operation and Air America. Senator Kerry presented this report to the U.S. Senate.

State Government
Oregon Economic and Community Develop. Dept. - Assistant - Helped form the Governor's Small Business Council and earned The Department the top national award from the U.S. Small Business Administration. Prepared briefs for overseas trade missions, desktop publishing, internet research, grant writing.

Small Business Resource Directory for Oregon - Author - Researched and compiled the most extensive directory of which agencies deliver results for free or low-cost assistance.

Grants, Proposal, and Contract Administration
NTC HeliTours - Founder and Project Manager -
I was the first foreigner to receive a helicopter and fixed wing business license deemed for tourism use. I set up the company for ISO 9002, Board of Investment privileges and a future stock exchange listing. Contract administration included:

Privatization Plan for the Open Skies Policy in Thailand -
Wrote a 100-page Helicopter Air Tour Proposal requesting a permit to operate an aviation business. This involved bureaucratic negotiations to acquire the unwritten guidelines.

Flight Operations and Maintenance Manual of Aircraft -
Wrote a Flight Operations Manual to set performance standards for safety, passenger comfort and reliable schedules.

Helipad Planning -
Negotiated the landing rights for eight helipads with the Airport Authority of Thailand for landing rights, charges, permits.

Thailand Board of Investment Application -
The 200-page proposal I wrote obtained maximum tax benefits and privileges as an aviation service and tourism classification: 8-years tax-free status of 37%; afterwards, a 5-year tax reduction at 18.5%; and a 25% reduction in utilities for 8-years.

Total Quality Management (TQM) ISO 9002 -
Wrote a TQM system which conformed to the ISO 9002 International Standards. The result of being the first aviation and tourism entity in Thailand to recognize ISO 9002.

[References upon request]